Have questions or comments? Reach out to us at info@tidaltutors.com, and we’ll get back to you within 48 hours.
General Information
What subjects do you offer tutoring in?
We provide tutoring in a wide range of subjects to meet diverse educational needs, including:
• Math (from basic arithmetic to advanced calculus) • Science (biology, chemistry, physics) • English (literature, writing, comprehension) • French (language learning, conversational practice) • And more! (support in subjects like history, geography, and test preparation)
If you’re looking for a specific subject not listed, please reach out and we’ll do our best to accommodate your needs.
Do you offer online tutoring, in-person tutoring, or both?
We offer both online and in-person tutoring to fit your needs:
Online Tutoring: Available for all subjects and age groups, allowing flexibility and convenience from the comfort of your home.
In-Person Tutoring: Available exclusively in the following locations: Squamish, Whistler, and Vancouver.
What qualifications do your tutors have?
We have mostly qualified teachers and well trained tutors. Please let us know if you have a preference.
How do you match students with tutors?
We match students with tutors based on their personality and subject interests to ensure a productive learning experience.
Which age groups and educational levels do you support?
We provide personalized tutoring for a wide range of age groups and educational levels:
Children (Ages 5-12): We offer foundational support in subjects such as math, reading, writing, and science, tailored to elementary and early middle school levels.
Teens (Ages 13-18): Our services include assistance with high school subjects, exam preparation, and college application support. We cover a broad range of subjects including math, science, English, history, and more.
Adults: We also provide tutoring for adults seeking to improve their skills, whether for professional development, language learning, or personal enrichment.
How do I schedule a tutoring session?
Fill out a booking form on our website, and we’ll arrange a session with a suitable tutor.
Is there a minimum number of sessions required?
No minimum is required; book as few or as many sessions as you need. We recommend a few sessions to see noticeable progress.
What is the duration of a typical tutoring session?
Session can vary from 30 minutes to two hours, based on the student’s age and needs.
Do you offer group tutoring sessions?
Yes, group sessions are available and can be a cost-effective option for students working on similar material.
Pricing and Payment
What are your tutoring rates?
We offer flexible tutoring options to suit your needs:
One-on-One Private Tutoring Single Session: $70/hour 10-Hour Bundle: $65/hour
Virtual Tutoring Private Session: $60/hour Group Session (2 or more): $40/hour
Group Tutoring Single Session: $50/hour 10-Hour Bundle: $45/hour
New Student Fee: $100 (one-time). Includes a starter kit, onboarding sessions, and personalized tutor pairing.
Do you offer package deals or discounts for multiple sessions?
Yes, we offer bundle packages that reduce the price per lesson.
What forms of payment do you accept?
We accept credit cards, bank transfers, and cash for in-person sessions. We’re reviewing options for remote sessions and will update accordingly.
Is there a refund or cancellation policy?
We have a flexible refund and cancellation policy. For cancellations, please notify us at least 24 hours in advance. A cancellation fee may apply, depending on the circumstances.
Do you offer a free trial session?
Yes, we offer a complimentary 15-minute session to introduce you to our tutors and our approach.
Learning Process
How do you assess a student's learning needs?
We start with a brief discussion and assessment to understand the student’s strengths and areas for improvement, allowing us to tailor our approach.
Can tutoring help improve grades and test scores?
Yes, our tutors focus on building a strong foundation in the subject and teaching effective study strategies.
How do you track and report on a student’s progress?
Progress is monitored through regular check-ins and assessments, with updates provided to students and parents to keep goals aligned.
Do you offer homework help or just general tutoring?
We offer both homework assistance and general tutoring, adapting sessions to meet immediate needs and long-term goals.
What materials or resources are needed for tutoring sessions?
Typically, we use the student’s textbooks, class notes, and assignments. Additional resources may be provided as needed.
Can parents or guardians attend tutoring sessions?
Parents are welcome to attend sessions, especially at the start, to stay informed about goals and expectations.
Scheduling and Availability
What are your available tutoring hours?
What are your available tutoring hours? We offer flexible hours on weekdays and weekends. Specific times can be discussed to find what works best for you.
Can I reschedule or cancel a session?
Yes, you can reschedule or cancel a session. Please provide at least 24 hours' notice to avoid a cancellation fee and to allow us to adjust our schedule.
Do you offer tutoring during school holidays or weekends?
Yes, we offer tutoring during holidays and weekends for your convenience.
Special Services
Do you offer test preparation for standardized tests (e.g., SAT, ACT, GRE)?
Yes, we provide specialized test preparation with strategies, practice materials, and personalized coaching.
Do you provide support for students with learning disabilities or special needs?
Certainly. Our tutors are experienced in adapting methods to support diverse learning needs.
Can you assist with college application essays or other academic writing?
Yes, we help with brainstorming, structuring, and refining college application essays, as well as other academic writing tasks.
Do you offer group tutoring sessions?
Yes, group sessions are available and can be a cost-effective option for students working on similar material.
Do you offer a free trial session?
Yes, we offer a complimentary 15-minute session to introduce you to our tutors and our approach.
Tutor Information
How do I contact my tutor if I have questions between sessions?
For quick questions, you can reach out via email or text. For more detailed inquiries, consider scheduling a brief check-in or discussing it in your next session.
What happens if my tutor is unavailable for a session?
If a tutor is unavailable, we will arrange a make-up session or connect you with another qualified tutor.
Can I change tutors if I’m not satisfied?
Absolutely. We want you to be satisfied and will work to find a tutor who better meets your needs if necessary.
How do you ensure the safety and privacy of students?
We prioritize safety and privacy with background checks for tutors and strict confidentiality of personal information.
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